{"id":1798,"date":"2017-10-04T19:26:05","date_gmt":"2017-10-04T23:26:05","guid":{"rendered":"http:\/\/cartecadeaucominar.com\/faq\/"},"modified":"2024-09-06T08:39:15","modified_gmt":"2024-09-06T12:39:15","slug":"previous-program","status":"publish","type":"page","link":"https:\/\/cartecadeaucominar.com\/en\/previous-program\/","title":{"rendered":"Previous Program"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]You purchased a Cominar gift card before August 1, 2024. This section presents the terms and conditions applicable to these cards Issued by EML.\"\"<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1507407141321{margin-bottom: 20px !important;}”][vc_column][vc_custom_heading text=”General information” font_container=”tag:h2|font_size:15px|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1714576974884{border-top-width: 0px !important;padding-top: 10px !important;padding-bottom: 10px !important;border-top-color: #c08c3d !important;border-top-style: solid !important;}” el_class=”custom-subtitle1″][vc_tta_accordion style=”outline” shape=”square” color=”black” c_position=”right” active_section=”1″ collapsible_all=”true”][vc_tta_section title=”Can I use my Cominar (EML) gift card in more than one store\/restaurant and in more than one of your shopping centres?” tab_id=”1507159657857-611e7c8f-20c1″][vc_column_text css=””]Yes, you can use the EML Cominar Gift Card at participating retailers, stores and restaurants in Cominar shopping centres.<\/p>\n

Please refer to the list of participating retailers, stores and restaurants below.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are there any fees associated with Cominar (EML) gift cards?” tab_id=”1722437270161-5936936c-3a5d”][vc_column_text]A $2.50 fee (plus applicable taxes) will be deducted on a monthly basis from your gift card at the end of the 16th<\/sup> month following the activation date. Before the end of the 14th<\/sup> month, you can request to have this period extended to 19 months.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does my gift card have an expiry date?” tab_id=”1722437299592-fc416e73-622f”][vc_column_text]No \u2013 our gift cards have no expiry date.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are terms and conditions for the Cominar (EML) gift card?” tab_id=”1722437359910-22691b1f-f755″][vc_column_text css=””]Click here<\/a> for the terms and conditions of the previous Cominar gift card program (EML).[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1507407146056{margin-bottom: 20px !important;}”][vc_column][vc_custom_heading text=”eGift card – Purchased before April 30th” font_container=”tag:h2|font_size:15px|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1714577371714{border-top-width: 0px !important;padding-top: 10px !important;padding-bottom: 10px !important;border-top-color: #c08c3d !important;border-top-style: solid !important;}” el_class=”custom-subtitle1″][vc_tta_accordion style=”outline” shape=”square” color=”black” c_position=”right” active_section=”z” collapsible_all=”true”][vc_tta_section title=”You have a Cominar electronic gift card purchased before April 30th 2024, and it is currently unused?” tab_id=”1722437608296-46076ec9-7a5c”][vc_column_text css=””]<\/p>\n

Go to Customer Service at one of our 8 shopping centres with your electronic gift card (email or printed paper version) and we will give you your plastic card ready for use.<\/em><\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I check the status of my order?” tab_id=”1507816567879-32c3472b-8aa3″][vc_column_text]Once your gift card has been sent, you will receive a confirmation email. If you chose express delivery, you will receive a tracking number to view your order\u2019s status.<\/p>\n

You will receive an email confirmation and message, which will notify you that the eGift card has been viewed. If an eGift card has not been viewed within 15 days of delivery, you will receive an email, which will provide you with options to resolve the issue. You can also contact our Customer Service<\/strong><\/a> team. Use the order number found in the confirmation email to determine whether or not the recipient received his or her eGift card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What can I do if my eGift card is stolen?” tab_id=”1510152109993-61d94b2c-8511″][vc_column_text]Make sure to protect your eGift card. If someone copies your gift card and uses the entire amount, your print copy no longer has any value. Regardless of the number of copies, the amount on your eGift card is linked to the gift card\u2019s number. If this number is used for a purchase, the amount of the purchase is deducted from the gift card\u2019s balance. If you think someone has copied or stolen your gift card, please immediately contact our Customer Service<\/strong><\/a> team. We will send you a new eGift card that corresponds to the unused amount on your original card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What can I do if I lose my eGift card?” tab_id=”1714578633546-83735bfb-54c4″][vc_column_text]Your eGift card has a monetary value; please keep it in a safe place. If you lose your printed eGift card, contact our\u00a0Customer Service<\/strong><\/a>\u00a0team or nearest Cominar shopping centre. If your eGift card has not been used or if a balance remains, we will cancel the original gift card and send you a new eGift card with the corresponding value.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can I cancel the purchase of a eGift card?” tab_id=”1714577388563-9cd9d60c-d2e1″][vc_column_text]If the gift card hasn\u2019t been downloaded, you can cancel your order by contacting our\u00a0Customer Service team.<\/a><\/strong>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1723037477552{margin-top: 60px !important;padding-top: 0px !important;}” el_id=”properties”][vc_column][vc_column_text css=”.vc_custom_1723037343408{border-bottom-width: 1px !important;padding-bottom: 10px !important;border-bottom-style: solid !important;border-color: #ae0061 !important;}”]<\/p>\n

PARTICIPATING PROPERTIES<\/h6>\n

[\/vc_column_text][vc_column_text css=”” el_class=”subtitle4″]Cominar\u2019s gift card is accepted in 8 our shopping centres across Qu\u00e9bec.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1507407886519{padding-top: 0px !important;}”][vc_column][vc_column_text css=”” el_class=”subtitle4″]Choose a property:<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”ulstyled” css=”.vc_custom_1507673223127{margin-bottom: 50px !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1507673238119{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1660156659234{margin-bottom: 0px !important;padding-bottom: 0px !important;}”]<\/p>\n